Privacy Policy

Privacy Policy

Last updated: September 21, 2025

This Privacy Policy describes how Elucidate Tech (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our Shopify-powered website (the “Site”), or otherwise interact with us (collectively, the “Services”).

By using our Site or Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other reasons. Updates will be posted on this page with a revised “Last updated” date.

2. Information We Collect

We collect personal information from you in several ways depending on how you interact with us:

Information You Provide Directly

  • Name, address, phone number, and email.

  • Order details (billing/shipping address, payment confirmation, contact details).

  • Account login details if you create an account.

  • Information you provide when contacting customer support.

Information Collected Automatically

When you use our Site, we may automatically collect:

  • Device information (browser, IP address, operating system).

  • Usage data (pages visited, items viewed, time spent on the site).

  • Cookies and similar tracking technologies to enhance your shopping experience.

Information from Third Parties

We may receive information from service providers such as:

  • Shopify (to power our store).

  • Razorpay and other payment processors (to securely process payments).

  • Shipping and logistics partners (to fulfill orders).

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders (payments, shipping, returns).

  • Provide and improve our Services.

  • Communicate with you regarding purchases, support, or promotions.

  • Detect and prevent fraudulent or unauthorized transactions.

  • Comply with legal obligations.

4. Sharing Your Information

We may share your information with:

  • Service providers (e.g., Shopify, Razorpay, logistics/shipping partners).

  • Marketing partners (only if you consent to receive promotions).

  • Authorities or regulators when required by law.

  • Affiliates or successors in the event of a business transfer, merger, or acquisition.

We do not sell your personal information.

5. Payments

We use Razorpay and other payment gateways to securely process your payments. Your payment details (e.g., debit/credit card, UPI, bank account) are encrypted and handled directly by Razorpay in accordance with PCI-DSS standards. We do not store your payment details on our servers.

6. Cookies

We use cookies and similar technologies to improve functionality, remember preferences, analyze usage, and show relevant content. You can manage cookies through your browser settings, but disabling them may affect your shopping experience.

7. Data Retention

We retain your personal information only as long as necessary to:

  • Complete your transactions.

  • Provide Services.

  • Comply with legal and tax obligations.

  • Resolve disputes and enforce agreements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request corrections or updates.

  • Request deletion of your information (subject to legal requirements).

  • Opt-out of marketing communications at any time.

To exercise your rights, please contact us (details below).

9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children. If you believe your child has provided personal data, please contact us to request deletion.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

11. International Users

If you access our Services from outside India, your information may be transferred and processed in India or other countries where our partners operate.

12. Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Elucidate Tech
403, ARG Corporate Park, Above Prem Motors,
Gopalbari, Jaipur, Rajasthan 302001
📞 +91 9529343134
📧 elucidatefnr@gmail.com

Happy Customers

Ramesh Verma

Absolutely Delighted

I never imagined teaching could feel this effortless! The digital board has made my classroom interactive and joyful.. Thank you Elucidate Tech for making this dream possible.

Anjali Sharma

Truly Grateful

From installation to after-sales support, everything has been handled with so much care. The board quality is excellent, and my colleagues keep telling me how modern and professional our classrooms look now.

Dr. Kavita Iyer

Beyond Expectations

I thought it would just be another teaching tool, but it turned out to be a complete transformation! Lessons are interactive, students are focused, and I feel proud every time I switch it on.

Priya Nair

Pure Happiness

Every session feels magical now! Writing on the board is smooth, video clarity is stunning, and the kids are so engaged. Honestly, I can’t imagine going back to the old blackboard days.