Shipping Policy

Shipping Policy – Elucidate Tech

At Elucidate Tech, we value your trust and strive to deliver your products on time with complete transparency. This shipping policy applies to all orders placed on our website and payments processed via Razorpay.

1. Order Processing

  • Orders are processed only after successful payment confirmation through Razorpay.

  • Processing time: 1–2 business days.

  • Orders are not shipped or delivered on Sundays or public holidays.

2. Shipping Charges & Delivery

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Estimated delivery within 3–7 business days across India.

  • Delivery timelines may vary based on courier partner serviceability, unforeseen delays, or location.

3. Tracking Orders

  • Once your order is dispatched, you will receive a shipping confirmation email/SMS with tracking details.

  • Tracking details will be active within 24 hours of dispatch.

4. Shipping Coverage

  • We currently ship across India only.

  • International shipping is not available at this time.

5. Damages & Issues

  • Elucidate Tech is not responsible for damage or loss of products during transit.

  • If your order is delivered in a damaged condition or has missing items, please contact us at support@elucidatetech.com within 48 hours of delivery with photos/videos for verification.

6. Failed Delivery

  • Delivery failures due to incorrect address, recipient unavailability, or refusal to accept delivery may result in additional re-shipping charges.

  • Please ensure your shipping details are accurate while placing your order.

7. Contact Us

For questions regarding shipping, please reach out to:

📧 Email: support@elucidatetech.in

📞 Phone: +91-9529343134

Happy Customers

Ramesh Verma

Absolutely Delighted

I never imagined teaching could feel this effortless! The digital board has made my classroom interactive and joyful.. Thank you Elucidate Tech for making this dream possible.

Anjali Sharma

Truly Grateful

From installation to after-sales support, everything has been handled with so much care. The board quality is excellent, and my colleagues keep telling me how modern and professional our classrooms look now.

Dr. Kavita Iyer

Beyond Expectations

I thought it would just be another teaching tool, but it turned out to be a complete transformation! Lessons are interactive, students are focused, and I feel proud every time I switch it on.

Priya Nair

Pure Happiness

Every session feels magical now! Writing on the board is smooth, video clarity is stunning, and the kids are so engaged. Honestly, I can’t imagine going back to the old blackboard days.